Manager, Sales Training (REF: R07-91)
Under the direction of the President-Domestic and the VP-Sales, this individual is responsible for the training and development aspects related to the achievement of the Sales Plan, Marketing Plan, and Company Strategic Plan. The key objective is identifying the learning needs, implementing processes and programs, assessing their effectiveness, and maintaining links to the business objectives. This includes the learning development function, development planning, company STRAP plan, and sales leadership development. The position is responsible for building and sustaining critical relationships with leaders at the Agency Sales Level, OTI Sales Management Level, and critical departments within OTI (Marketing, Manufacturing, etc). Additionally, this position will develop and drive product (customer) training and development strategies.

• Designs, develops, and implements comprehensive training programs based on sales management job competencies.
• Identifies appropriate learning and delivery methodologies - current and future - and builds structures to effectively deploy them with both a distance learning strategy and a direct "hands on" strategy.
• Develops and implements performance based assessment tools that identify gaps between an associates' skill level and the job competencies.
• Defines the outcomes of learning experiences and the means to achieve them.
• Creates and deploys a comprehensive customer training strategy consistent with the Strategic Plan.
• Reviews, edits, and creates training programs/materials (on-line, alternate media, leaders' guides, participant materials, job aids, video scripts, etc.) for Sales Managers, Direct Sales Representatives, Agent Reps, Presenters, and other OTI staff, as needed.
• Works with District Sales Mangers to support development of Direct Sales Representatives and Regional Specialists.
• Creates and maintains accurate competencies, skills, and behaviors for job titles in the sales job family.
• Evaluates, selects, collaborates, and provides feedback to external training vendors and consultants.
• Ensures that the logistics for all learning experiences are efficient and highly quality; oversees selection of locations, catering, purchase and utilization of materials, supplies, and equipment.
• Updates deliverables based on job creations and changes in existing job requirements.
• Ability to grow into role of managing and developing a Training Team including direct report Training Specialists and a Coordinator .

QUALIFICATIONS:

• Four-year college degree in Business Administration, Liberal Arts, Education, or related field required. Master's degree preferred.
• Five to eight years experience in Sales training including "standup" platform training experience and designing and implementing training programs.
• Three to five years experience managing a training function.
• Experience with e-learning training programs.
• Previous experience with deploying a training strategy linked to business outcomes.
• Demonstrated ability for strategic thinking, problem solving, and creativity.
• Excellent facilitation, presentation and written communication skills.
• Leadership Development training experience a plus.
• Competency in speaking foreign languages, a plus.
• Position travel requirements 50-75% domestically, some international.

Product Manager/Senior Product Manager,Bone Graft Substitutes, Spinal Therapies(REF: PMBGS)
Responsible for developing comprehensive brand strategies and tactics that maximize market penetration and profitability for assigned brand(s) with the assistance of management.

• Develop promotional programs and campaigns, new products and line extensions, product training documents, and product pricing.
• Forecast sales demand and participate in the review of sales forecasts for assigned product lines.
• Coordinate market research on competition, positioning, pricing, and new product opportunities in spinal surgery.
• Provide leadership, support, and expertise for Research and Development and Field Sales Management.
• Other job related duties as assigned

QUALIFICATIONS:

• Bachelor's Degree in Business Administration or technical degree, MBA desirable.
• 5+ years medical/surgical business experience. General Orthopedics, Spinal or Orthobiologic experience is preferred.
  -- Minimum 4 years marketing experience.
• Experience in successfully launching several new products, applications or procedures to the surgical community are preferred.
• Direct operating room sales/marketing experience is a plus.
• Experience in marketing a surgically based technical product is preferred.
• Experience in developing strategies and tactics, which result in achieving sales forecasts within budgets.
• Experience with forecasting, budgeting and market analysis.
• Demonstrated ability to effectively communicate, clearly and concisely.
• Team player and leader.
• Ability to consistently generate results.
• Ability to react with a strong sense of urgency.
• Ability to make decisions on a timely basis, exhibiting excellent judgment skills.
• Strong interpersonal skills with the ability to establish and maintain good working relationships, both internally and externally.
• Interact with senior management, field sales, nurses and surgeons.

Senior Process Development Engineer(REF: SPDE)
Responsible for providing technical support to design, develop, improve and validate processes to launch new products, reduce costs, improve product quality, and reduce cycle time. Perform engineering studies for process development, write SOPs, validation protocols and reports.

• Work with scientists to understand processes and identify critical scale-up issues. Develop and safely execute scale-up plans to transfer processes to manufacturing.
• Provide guidance to scientists regarding design concepts and specification requirements to cost effectively utilize production equipment and manufacturing techniques.
• Work with vendors to identify and develop, if necessary, suitable equipment for new and / or improved processes. Evaluate equipment performance, including operational tests as required. These will be pre-purchase tests, either at the vendor site or with loaned equipment.
• Participate in and manage (as required) prerelease product builds. Develop protocols and compile technical data/ report.
• Manage projects to meet Quality System requirements and aggressive deadlines while employing good manufacturing practices.
• Adopt a process ownership methodology for critical processes including utilization of techniques such as FMEA, SPC, DOE, Process Capability Analysis, engineering studies, and time and events schedules.
• Demonstrate ability to comprehensively complete required paperwork in accordance with cGMP, QSR, and SOP.
• Support the improvement of processing steps for new products. Perform engineering studies and create document to support any process changes.
• Perform the correct, safe operations and maintenance of production equipment.
• Responsible for training technicians in transfer of product into manufacturing.
• Responsible for implementing process changes to improve quality and reduce costs. Utilize Six Sigma methodology to analyze manufacturing process capability, to identify problems and opportunities for improvement, and to develop and implement engineering solutions.
• Support micro, chemical and environmental testing, trending, and investigations with root cause analysis and corrective action implementation.
• Provide the leadership to evaluate material compatibility for use in production, create specifications, and validate for production use as required.
• Support R&D for introduction of new materials, products, and chemical processes.
• Adhere to company code of conduct, policies, and practices
• Perform other tasks as required by the supervisor / management.

QUALIFICATIONS:

• B.S. in Industrial or Mechanical Engineering with 5 to 10 years of experience in medical or pharmaceutical industry. M.S. degree or Ph.D. with min 5 years of experience in areas listed above. Six Sigma Training preferred. Must have a proven track record in developing new technology, processes, & equipment with minimal supervision.
• Detailed understanding of and demonstrated ability to conduct validation activities (IQ/OQ/PQ).
• Ability to plan and schedule multiple projects and tasks. Demonstrated ability to manage and drive tasks to schedules within a team environment. Ability to act independently and make independent decisions when needed.
• Familiar with Design of Experiments to evaluate product performance.
• Excellent deductive reasoning and problem solving skills.
• Knowledge of cGMP's. The ideal candidate should be well versed in the documentation needs required to support FDA filings.
• Demonstrated proficiency in:
  • Statistical software (e.g. SAS JMP)
  • MS Windows OS, MS Office (Excel. Word, PowerPoint).
  • Microsoft Project or equivalent.
  • CAD proficient using any 3D or 2D Engineering package such as AutoCAD, ProE, or Solidworks.
  • Desired: Programmable Logic Controller or machine interface programming experience.
  • Desired: Mechanical Testing Knowledge (Fatigue, Creep, Tensile, etc.)
• Experience designing assembly and test fixtures and working with suppliers.
• Understanding of product costing techniques.
• Excellent communication and presentation skills. Comfortable communicating with all levels of the organization.
• Six Sigma Training preferred.

Senior Master Demand Planner(REF: A08-20)
Administer the Sales & Operations Planning Process to ensure the right product is available at the right time in the right quantities to achieve Inventory Management Objectives and reduce obsolescence.

Responsible for the development and execution of the master demand plan. Support Sales and Marketing by gathering demand inputs and generating forecasts for review. Link Sales& Marketing, Finance, Operations and Supply Chain by communication of forecasts, projected inventory levels and demand plan. Input demand planning data into company's ERP system. Provide management with key reports and performance to metrics. Communicate status of back orders and projected relief date, monitor demand of products vs plan and recommend ship dates for demands in excess of plans. Participate in Supply Chain monthly Sales &Operations Planning Meeting. Active participant in the execution of delivery of finished good products and launch of new products. Carries out special projects as required by Management requiring data reporting or process improvement.

• Participate and facilitate, as needed, monthly S&OP meetings.
• Prepare proposed demand forecast for review and approval by Sales & Marketing, Supply Chain, Finance and Operations. Actively communicate inputs, analysis and outputs at monthly S&OP meetings.
• Load planning system with agreed upon master demand plan data.
• Provide leadership for coordination of resources for new product introductions or major product line changes.
• Resolve material or capacity issues that may impact master demand plan.
• Report projected impact of plan on inventory levels.
• Develop and implement processes and systems improvements for Supply Chain organization using analytical approach, supported with appropriate data analysis.
• Lead Sales and Operations Planning (S&OP) Planning process, ensuring development of demand plans and levels of inventory to support Company's revenue objectives.
• Report projected impact of demand plans on inventory levels.
• Review and release backorders, including communication with key stakeholders regarding anticipated delivery of those products.
• Perform inventory allocations.
• Partner with Operations to assign delivery dates for orders that are in excess of approved plan.
• Drive resolution on material and capacity issues that may impact demand plans.
• Track and report performance metrics on a weekly/monthly basis.
• Accountable for managing product supply through customer delivery and developing strategies for demand planning to achieve business objectives.
• Develop, analyze and evaluate data from key functional areas, supporting decision making processes.
• Develop recommendations regarding safety stock based upon balance of cost, customer satisfaction and management objectives.
• Report accuracy of forecast versus actual shipments and production output versus commitment.
• Other duties as required.

QUALIFICATIONS:

• Bachelor's degree required, with major in engineering, business, marketing, supply chain, operations or materials management preferred.
• MS or MBA a plus.
• Requires broad knowledge of forecasting, product distribution, inventory control, manufacturing processes and master scheduling.
• Minimum five years demand planning, forecasting and sales planning experience in areas such as Material Planning, Supply Chain, Operations, or Production Scheduling.
• Minimum of three years master planning experience in a fast paced, manufacturing environment.
• Must have a clear understanding of manufacturing processes and manufacturing planning and control systems.
• Experience with forecasting and inventory planning, report writing, business intelligence and ERP software packages.
• Proficiency in PC and Microsoft Office applications.
• Prior pharmaceutical or medical device or other regulated industry experience preferred.
• Strong analytical, communication, interpersonal, presentation and time management skills.
• Ability to react to situations with a sense of urgency.
• Organized, detail oriented and methodical.
• History of leadership roles in assimilation, coordination and development of plans to achieve total customer satisfaction.
• Demonstrated project management and consulting skills with the ability to influence, work effectively and implement solutions in a team environment.

Processing Technician, 2nd Shift (REF: PTG)
In this position, you will be responsible for all phases of direct physical processing and packaging of DBM with Additive and D- Min tissues.

• Adhere to Company code of conduct, polices and practices.
• Demonstrate ability to comprehensively complete required paperwork in accordance with Good Manufacturing Practices and Standard Operating Procedures.
• Perform grinding/milling, demineralization, freeze-drying, filling/bottling and packaging of DBM with Additive and D-Min tissues according to client processing requirements and specifications.
• Participate as required in continuous improvement and margin improvement projects.
• Perform cleaning and environmental monitoring according to Standard Operations Procedures.
• Participate in post-shutdown cleaning activities as required.
• Demonstrate ability to read, understand, and follow procedures.
• Perform other tasks as required by supervisor/management.

QUALIFICATIONS:

• College degree or 4 years experience in related field is preferred.
• Knowledge of GMPs, AATb and GTP requirements.
• Computer competency (MS Office Suite)
• Must be able to lift from 60-75 lbs.
• Must be dexterous, able to stand for long periods of time with the ability to bend/reach and be comfortable with repetitive motions.
• Must be comfortable with working in a wet and confined environment and high noise activity.